Personal data processing

This page explains how the Better Hide browser game and its first-party multiplayer infrastructure process personal data. It applies to builds hosted on astralhead.com and astralhead.ru, and to distribution-platform builds, including Poki and Yandex Games, when they connect to the approved Better Hide multiplayer, telemetry or player-statistics services.

The game can be played without creating a separate Better Hide account and does not ask for an email address, phone number or real name. We do not sell player data and do not use gameplay information to create advertising profiles.

Information processed

• A random first-party visitor identifier stored by the browser. The server persists only a one-way hashed reference, not the raw identifier.
• The player-selected display name, generated multiplayer peer and room identifiers, connection/reconnect state, role and selected cosmetic character.
• Transient multiplayer data needed for the current match: movement, paint actions, game events and, where the build enables it, short player messages.
• A coarse two-letter country code used only as an equal-occupancy matchmaking preference.
• Network information required to deliver and protect the service. IP addresses are necessarily processed by internet infrastructure and may be used temporarily for rate limiting, but are not stored in gameplay profiles or signaling journals. WebRTC session descriptions and ICE candidates are relayed to establish a connection and are not written to product analytics.
• Bounded operational telemetry: game/release version, performance measurements, connection stages, fixed gameplay-feature counters and constrained error diagnostics. Analytics rejects coordinates, chat content, names, arbitrary payloads and raw room or peer identifiers.
• Language, audio and graphics preferences stored locally in the browser. A distribution platform may separately process account, advertising, consent and cloud-save information under its own privacy policy.

Purposes and legal grounds

Information is processed to provide the requested multiplayer game, reconnect players, synchronize matches, remember local settings, prevent abuse, diagnose failures and measure aggregate product reliability. Depending on the player’s location, these activities rely on performance of the requested service, legitimate interests in security and service improvement, or consent obtained by the distribution platform where consent is required.

Recipients and external services

Information is shared only as necessary with the selected distribution platform and the hosting/network providers that deliver Astralhead HTTPS, WebSocket and WebRTC/TURN services. Poki blocks external requests by default; Better Hide multiplayer and first-party analytics hosts must be approved in Poki’s Custom Content Security Policy before release.

Storage and retention

Live rooms, reconnect reservations and TURN credentials are short-lived and expire automatically. Gameplay state and messages are used for the active session and are not added to persistent player analytics. Operational logs are access-restricted, bounded and rotated. Hashed player profiles retain aggregate visits, completed sessions, confirmed match counters, coarse country and feature-use counters while the service operates or until they are no longer needed for the stated purposes.

Your choices and rights

You can change language, audio and graphics preferences in the in-game Settings panel. Browser storage can be cleared through browser controls. Closing the game ends the live connection. Depending on applicable law, you may request access, correction, deletion, restriction or objection through the developer support channel shown on the Poki or Yandex Games listing. Advertising and platform-account choices are managed by the platform where the game was launched.

Contact

Privacy and personal-data requests can currently be sent through the developer support channel shown on the Poki or Yandex Games listing.